What this policy covers
The Privacy Act 2020 (‘Privacy Act’) and its privacy principles guide this policy. We take our obligations under the Privacy Act seriously and this policy will clarify the rights of anyone engaging with council under the Privacy Act.
Council is committed to the 13 principles of the Privacy Act.
All queries on privacy issues should be directed to the Privacy Officer on +64 3 440 0056 or firstname.lastname@example.org.
All requests for information are governed by the Local Government Official Information and Meetings Act 1987 (LGOIMA) and the Privacy Act 2020. These aim to balance issues of transparency and public interest with limits on the disclosure of personal information.
For more information on requesting official information, please refer to our Official Information page.
For more detailed information about the Privacy Act you can refer to the Privacy Commissioner's Guide to the Privacy Act 2020. If you are concerned that the Council may have breached the Privacy Act or if you are not sure of our obligations, you can contact the Privacy Commissioner:
Privacy Hotline: 0800 803 909
What personal information we collect
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
An IP address is a number automatically assigned to your computer whenever you are surfing the world wide web. Web servers automatically identify your computer by its IP address. Council collects IP addresses for the purposes of system administration, to report aggregate information to our internal customers and to audit the use of our site. When visitors request pages from Council, our servers log the visitors' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us.
Council may collect statistical information about your visit to either help us improve this site, or to determine traffic patterns and volumes. This information is aggregated and non-personally identifying and is viewable by our website's administrators.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations;
- communicate information to you about engagement opportunities, events and other initiatives; and
- respond to enquiries and otherwise engage with stakeholders.
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:
- to access your personal data and to rectify any inaccuracies within that personal data;
- to request for the erasure of your personal data residing with us;
- to request your personal data in portable, machine-readable format; and
- to withdraw your consent to our processing of their personal data.
If you wish to contact us with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.